1. Who are you? (Required) A pro bono attorney. (If you are a pro bono attorney, please complete the additional questions at the end of this survey)
A staff attorney of a Legal Services/Aid office.
A non-attorney staff member of a Legal Services/Aid office.
A member of a social services agency.
A paralegal.
A law school student.
Other

2. For how many years have you been providing legal support to low-income clients? Less than one year. Between one and five years. Between five and ten years. More than ten years.

3. In which legal areas have you provided legal assistance to low-income persons? Bankruptcy
Civil Rights
Consumer
Disability
Domestic violence
Education
Employment
Family Law
Health
Housing
Public benefits
Social security, SSI
Unemployment
compensation
Wills and probate
Other

4. How did you learn about the advocate website? (Required) From the program I work for.
From another legal services program.
From a colleague.
From a conference/presentation.
Through a link from another website.
From a publication/advertisement.
Other

5. How frequently do you use the following components of the website and related technology?

Listserv (Required) Regularly Periodically Rarely Never

Brief Banks/Library (Required) Regularly Periodically Rarely Never

Case Placement Services (Required) Regularly Periodically Rarely Never

Bulletin Boards (Required) Regularly Periodically Rarely Never

Calendar (Required) Regularly Periodically Rarely Never

Job Listings (Required) Regularly Periodically Rarely Never

Search Feature (Required) Regularly Periodically Rarely Never

6. How easy or difficult is it for you to use the following components of the website and related technology?

Listserv (Required) Very Easy Easy Hard Very Hard N/A

Brief Banks/Library (Required) Very Easy Easy Hard Very Hard N/A

Case Placement Services (Required) Very Easy Easy Hard Very Hard N/A

Bulletin Boards (Required) Very Easy Easy Hard Very Hard N/A

Calendar (Required) Very Easy Easy Hard Very Hard N/A

Job Listings (Required) Very Easy Easy Hard Very Hard N/A

Search Feature (Required) Very Easy Easy Hard Very Hard N/A

For those features you found difficult to use, why are they difficult?

7. How helpful is the information and support you receive through the following components of the website and related technology?

Listserv (Required) Very Helpful Helpful Not Helpful N/A

Brief Banks/Library (Required) Very Helpful Helpful Not Helpful N/A

Case Placement Services (Required) Very Helpful Helpful Not Helpful N/A

Bulletin Boards (Required) Very Helpful Helpful Not Helpful N/A

Calendar (Required) Very Helpful Helpful Not Helpful N/A

Job Listings (Required) Very Helpful Helpful Not Helpful N/A

Search Feature (Required) Very Helpful Helpful Not Helpful N/A

Please indicate your agreement with the following statements by placing a check in the appropriate box.

8. The website increases my knowledge about the legal issues facing my clients. (Required) Strongly Agree Agree Strongly Disagree Disagree N/A

9. The website increases my ability to identify appropriate legal remedies for my clients. (Required) Strongly Agree Agree Strongly Disagree Disagree N/A

10. The website enables me to collaborate more with other advocates. (Required) Strongly Agree Agree Strongly Disagree Disagree N/A

11. The website helps me to complete my legal research more quickly. (Required) Strongly Agree Agree Strongly Disagree Disagree N/A

12. The website enables me to produce higher quality legal research. (Required) Strongly Agree Agree Strongly Disagree Disagree N/A

13. The website enables me to take on cases in legal areas new to me. (Required) Strongly Agree Agree Strongly Disagree Disagree N/A

14. The website improves the knowledge and skills I need to more effectively represent my clients. (Required) Strongly Agree Agree Strongly Disagree Disagree N/A

Please provide details or any other comments about your answers above: (Required)

15. Could you please provide an example or two of how the website has helped you to serve a low-income client? (Required)

16. What suggestions do you have to improve the website and related technology? (Required)

17. Is there anything not included on the website that should be included? If so, please identify. (Required)

IF YOU ARE A PRO BONO ADVOCATE, (WHETHER OR NOT YOU ARE A MEMBER OF PRO BONO, INC.), PLEASE ALSO COMPLETE THE FOLLOWING QUESTIONS.

1. How large is the law firm for which you work? I am a solo practitioner. Two to five attorneys. Six to ten attorneys. More than ten attorneys

2. How many pro bono cases do you handle on average in a year? None 1 or 2 Between 3 and 5 More than 5

We are interested in knowing a bit more about whether and how our website and related technology services support you in your pro bono representation:

3. To what extent has the website and related services reduced the administrative burdens of your pro bono work (case referrals, reporting, etc)? To a great extent Somewhat Not at all N/A

4. To what extent did the website and the related technology provided by the program influence your decision to be a part of the pro bono panel? To a great extent Somewhat Not at all N/A

5. To what extent do the website and the related technology provided by the program play a role in your decision to stay on the pro bono panel? To a great extent Somewhat Not at all N/A

6. Did you sign-up to volunteer using an on-line registration tool? Yes (Please go to #7) No (Please go to #9)

7. How easy or hard was it to use the online registration tool? Very Easy Easy O.K. Hard Very Hard

8. What features of the online registration toll made it easy or hard to use?

9. Please provide any other comments about how the website has influenced your pro bono work:

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